Question 1

What cleaning services do you offer?

Accepted Answer

We offer a wide range of cleaning services, including residential, commercial, deep cleaning, move-in/move-out cleaning, and specialty services like carpet and upholstery cleaning. Whatever your needs, we've got you covered!

Question 2

Where do you offer your cleaning services?

Accepted Answer

We proudly serve Colorado, including Denver and Castle Rock. If you're unsure whether we cover your area, just give us a call! We're here to help.

Question 3

3. How can I get a quote for your services?

Accepted Answer

You can request a quote by filling out the form on our website, calling us at (970) 445-4222, or emailing us at info@doozycleaningservices.com. We’ll get back to you promptly with a customized estimate.

Question 4

4. What are your hours of operation?

Accepted Answer

Our standard hours of operation are Monday to Sunday, 24 hours We also offer special appointments upon request.

Question 5

How do I book a cleaning service?

Accepted Answer

You can book a cleaning service online through our website, by phone, or via email. We recommend booking at least 48 hours in advance to ensure availability. We're excited to help you get your space sparkling clean!

Question 6

6. What is your cancellation policy?

Accepted Answer

We require at least 24 hours' notice for cancellations or rescheduling. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

Question 7

Can I schedule regular cleanings?

Accepted Answer

Yes, we offer recurring cleaning services on a weekly, bi-weekly, or monthly basis. Regular clients enjoy a discounted rate.

Question 8

How do I pay for your services?

Accepted Answer

We accept various payment methods, including credit/debit cards, checks, and online payments. Payment is due upon completion of the service unless otherwise arranged.

Question 9

Do I need to provide any cleaning supplies or equipment?

Accepted Answer

No, our team arrives fully equipped with all necessary supplies and equipment. However, if you prefer us to use your products, we’re happy to accommodate.

Question 10

How long will the cleaning take?

Accepted Answer

The duration of the cleaning depends on the size and condition of the area. We provide an estimated time frame during the booking process.

Question 11

Are your cleaners insured and bonded?

Accepted Answer

Yes, all our cleaners are fully insured and bonded for your peace of mind. They also undergo background checks and rigorous training.

Question 12

Do I have to be home during the cleaning?

Accepted Answer

No, you don't need to be home. Many clients provide us with access instructions or keys. Rest assured, we prioritize the security of your property and treat your home with the utmost care.

Question 13

What should I do with my pets while you clean?

Accepted Answer

We love pets! To keep them safe and comfortable, please place them in a separate area while we clean.